Wilfa Uniform Silver Coffee Grinder

Delighted with this coffee grinder. After quite a bit of research, and a recommendation from a friend I went for the Wilfa Uniform - my first coffee grinder! It surpassed my expectations with its beautiful appearance, ease of use and of course the quality of the grind. I have used for pour-over, cafetière and moka. I don’t do espresso. Having the correct grind for the different methods has really improved the extraction for me and given a whole new dimension in the taste of the coffee I’ve been buying. Mornings are now filled with the satisfying joy of selecting my beans, the sound of the grind and the aroma of coffee filling my kitchen - before even taking a sip!
Excellent service too from Horsham Coffee Roasters. Order delivered quickly and well packaged.

I can not believe how quick they got the delivery out to us esp ordered on a bank holiday weekend and this was to replace a previous wilfa that we had for 3.5 years used at least once a day and the motor finally went so we treated ourselves to the next model up and it’s great so far

Wilfa Uniform Silver Coffee Grinder

The Wilfa Uniform grinder out of the box ground coffee way too coarsely. On the 1 setting it was still too course for filter coffee. After a couple under extracted brews, I attempted to contact Wilfa via their web site. No response. I looked up their email address in the printed manual and sent a message. I contacted Horsham by phone. Jack answered and said he’d had a similar problem with a less expensive Wilfa grinder and said he’d call back in a few minutes. 10 minutes later he called back and said he was sending me a web link to a coffee forum that discussed how to reset the zero point of the grind by rotating the burrs which involved a screw driver and wasting about 100g of coffee and 20 minutes. But that did the trick and the grind coarseness is about right and much more uniform than anything I’ve previously produced from other grinders over the years. A few days later Wilfa sent me a boilerplate response telling me to contact the retailer and to make a video detailing the problem. Not very impressive. I think they’ve outsourced their customer service to a bunch of bots. Thank goodness Horsham has not. Wilfa needs to improve quality control a lot - pretty pathetic that they'd let a machine leave their factory so poorly calibrated..

Completely changed the game for me as an amateur user, easy to navigate, great results and it's just everything I had hoped for and more. Glad I waited for it!